Privacy Policy

1. Introduction

Welcome to daosys.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website daosys.ai (the "Site") and use our software-as-a-service platform (the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Governing Law and Hong Kong Compliance

This Privacy Policy is drafted in accordance with the laws of the Hong Kong Special Administrative Region, specifically the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO").

We are committed to complying with the six Data Protection Principles (DPPs) regarding the collection, accuracy, retention, use, security, and openness of personal data.

3. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").

A. Information You Provide to Us

• Account Registration: Name, email address, phone number, company name, and password.
• Payment Information: Credit card details and billing address (processed by our third-party payment processors; we do not store full credit card numbers).
• Customer Content: Data, text, images, and other content you upload or transmit through our Services.

B. Information Collected Automatically

• Usage Data: Log files, IP address, browser type, operating system, device information, pages visited, and timestamps.
• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to enhance user experience and analyze traffic.

4. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To operate, maintain, and provide the features of daosys.ai.
• Billing: To process transactions and manage your subscription.
• Communication: To send you administrative messages, updates, security alerts, and support responses.
• Improvement: To analyze usage trends and improve the functionality of our SaaS platform.
• Marketing (With Consent): To send you promotional materials. In accordance with Hong Kong's PDPO, we will not use your personal data for direct marketing without your consent or indication of no objection. You may opt-out at any time.

5. Disclosure of Your Information

We do not sell your Personal Data. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting providers, payment processors, email delivery services). These partners are bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency in Hong Kong or other relevant jurisdictions).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. International Data Transfers

daosys.ai operates globally. Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of Hong Kong, including servers in the United States or other jurisdictions where data protection laws may differ from those of your jurisdiction.

By using our Services, you consent to the transfer of your information to these jurisdictions. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and, where applicable, provide a standard of protection comparable to the PDPO.

7. Data Security

We implement commercially reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under Hong Kong Law

Under the Personal Data (Privacy) Ordinance (PDPO), users in Hong Kong have specific rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Correction: You have the right to request the correction of any inaccurate personal data.
• Right to Withdraw Consent: You may withdraw your consent for direct marketing at any time.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We may charge a reasonable fee for processing data access requests as permitted by the PDPO.

9. Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

daosys.ai
Email: [email protected]